The Financial Services Information Sharing and Analysis Center (FS-ISAC) was created by and for members and operates as a member-owned non-profit entity. FS-ISAC provides vital information to the financial services sector to assist financial firms in protecting their critical infrastructure assets and confidential information.
The Member Services Coordinator serves as one of the main points of contact for FS-ISAC members and is responsible for ensuring members get connected to their benefits. The Member Services Coordinator will work with members daily via our service desk and must become an expert on services and internal processes. This role is also charged with overseeing data input and validation to ensure accuracy and completeness of CRM and other member data sources. The ideal candidate will be fluent in Spanish.
EDUCATION AND EXPERIENCE
Reston, VA is preferred location for this position but remote (NoVA, DC and MD preferred) will be considered for the right candidate. Regardless of work location, the position requires a professional work environment and candidate must be able to meet the physical demands associated with the professional environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
FS-ISAC has reviewed this position description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
All employees must be authorized to work in the United States. FS-ISAC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FS-ISAC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
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